Better Customer Satisfaction
We improve customer satisfaction and strive to improve our quality based on the quality policies set out by each division.
Quality Policy
Green Technology System Division
Basic philosophy
The Green Technology System Division strives to improve environmental values (contribution to environment) for its customers and to protect global environment using Taikisha’s solution technologies as a company engaged in business related to the environment.
Action guidelines
We strive to improve our technological and product development capabilities by focusing on technological development and advanced initiatives to meet the needs of our customers and the technologies required for the social issues of carbon neutrality and the SDGs.
We maintain a high level of quality to win customers satisfaction, and promote further improvements and standardization of quality, and provide construction equipment and services that earn us customer trust and afford satisfaction to them.
We propose environmentally friendly systems that reduce energy consumption throughout the life cycle of buildings, and provide outstanding technologies for decarbonization and reducing environmental burden.
In order to contribute to establishing a recycling-based society, we use resources effectively, promote reduced energy consumption, and also undertake initiatives including collecting and recycling products and reducing the use of containers and packaging.
Paint Finishing System Division
Basic philosophy
We at the Paint Finishing System Division will construct and implement a division level environmental management system based on a correct understanding of the company’s Mission Statement, Corporate Philosophy and Management Vision, and will strive to improve this system through regular management reviews in order to contribute to all stakeholders.
ISO9001 Certification Obtained
Green Technology System Division
| Facilities | Head Office / Tohoku Branch Office / Tokyo Branch Office / Chubu Branch Office / Osaka Branch Office / Kyushu Branch Office / Marketing and Development Dept. / Research & Development Center |
|---|---|
| Certifying organization | ANAB (USA) |
| Inspecting organization | ABS Quality Evaluations, Inc. (USA) |
| Certificate number | 32928 |
Paint Finishing System Division
| Facilities | Head Office / Tohoku Branch Office / Tokyo Branch Office / Chubu Branch Office / Osaka Branch Office / Kyushu Branch Office |
|---|---|
| Certifying organization | JAB (Japan), UKAS (UK), ANAB (USA) |
| Inspecting organization | Perry Johnson Registrars, Inc. (USA) |
| Certificate number | C2022-04576 |
Design and Construction Quality Improvement Activities
- Ensuring construction quality
At the design stage, we aim to plan and provide systems that meet the needs of society, and to provide equipment and systems that customers can rely on, utilizing fail-safe and foolproof concepts. In terms of construction quality, we are pursuing quality assurance based on the market, and we are moving forward with construction activities with an emphasis on function, price, and integrity in order to win the lasting trust of all stakeholders.
Specifically, our division managers (sales, design, safety, quality, purchasing, and engineering) work together to identify project-specific risks and reflect them in construction plans. We also aim to earn the trust of our stakeholders as an honest company by thoroughly complying with laws and regulations and developing employees who have high corporate ethics.
- Quality improvement through DX human resource development
In addition to improving construction quality, we are implementing unique commitments to provide safety, security, and comfort for society.
In the aim of constant self-improvement, we conduct training in pursuit of productivity, quality, and customer satisfaction focusing on DX, including DX promotion leader development, introduction of digital reskilling, and BIM-centric data generation.
- Implementation of on-site patrols
On-site patrols are conducted regularly by employees and subcontractors to check that safety is ensured and that quality and environmental assurance are being implemented appropriately.
On-site patrols by the president and chief general managers of the Taikisha Group are conducted in the aim of creating a system to further accelerate globalization and innovation throughout the Taikisha Group in order to foster a corporate culture and organizational climate where diverse human resources can take on challenges at both domestic and overseas sites.
